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Help centre
Questions, answered.
Everything visitors ask us most — hours, fees, safety, logistics. Can’t find yours? We answer WhatsApp within minutes.
01 · Planning
Before you come
All sites are open daily 8:00 – 17:00, including weekends and most public holidays. Last entry for trekking sites (Aprede, ridge trails) is 15:00 so you’re back before dusk.
About one hour by road via Aburi towards Adukrom. Trotros and shared taxis leave from Madina station; ride-hailing works one-way. Add our Accra pickup to any booking for door-to-door comfort.
Walk-ins are welcome, but booking is required for camping, groups of 10+, school trips and photo shoots — and smart for weekends.
November – April brings calm pools, dry trails and clear panoramas. May – October brings the falls at maximum power. There is no bad season — only different kinds of spectacular.
Shoes with grip, light breathable clothing, water, sunscreen and insect repellent. For waterfalls: swimwear, towel and a dry bag.
02 · On the day
During your visit
Yes — at designated pools, under guide supervision. Guides check conditions every morning and will close a pool after heavy rain. Life rings are stationed at Asenema and Akaa.
Asenema is the most accessible: a short, gentle path with rest benches. Umbrella Rock and Aprede involve climbs and uneven terrain. Tell us your needs when booking and we’ll plan the smoothest route.
Picnics are welcome at designated areas — Asenema’s lawns are made for them. We’re plastic-conscious: carry out what you carry in.
Only with a photo/film permit arranged in advance — this protects wildlife and other visitors’ experience. Contact us at least 72 hours ahead.
Good 4G coverage at all gates and most trails. MoMo works at every ticket point.
03 · Bookings & groups
Money & logistics
From GH₵15–25 for Ghanaian adults and GH₵40–70 for non-Ghanaian adults depending on the site, with child/student discounts. Full table on the pricing page.
Free cancellation or rescheduling up to 48 hours before your visit. Inside 48 hours we’ll always try to rebook you first.
Yes: 10% off for 10–24 people, 15% for 25–49, and 20% for 50+. Schools get special per-student rates.
We welcome agency partnerships with net rates, commission structures and familiarisation visits. Get in touch for the partner pack.